· 6 min read · By Drew, owner
1. Are they licensed and insured?
Running a business in Nevada takes a state business license. Ask for the number. A real company reads it off without a pause, and you can look it up yourself in about thirty seconds.
Insurance is the one people skip, and it's the one that can actually cost you. Think about what this job physically involves. Two strangers walking a queen sleeper sofa down your staircase. That thing weighs north of 250 pounds because of the steel frame folded inside it, and it doesn't flex around corners. Now picture it catching your bannister on the way down, or catching somebody's back.
If they carry coverage, that's a phone call and a claim. If they don't, it's your house and maybe your problem. Ask before the truck is in your driveway, not after you hear the crack.
2. Where does your stuff actually go?
Almost nobody asks this. It's the question that separates a real operation from a truck and an optimistic schedule.
Nevada law is blunt about it. NRS 444.630 makes it illegal to dump solid waste anywhere except a facility designated to receive it. Household junk, construction debris, yard waste, appliances, all of it. Which rules out the washes, the vacant lots off the highway, and the dead ends where people in this valley keep finding other people's mattresses.
The penalties aren't symbolic. A violation is a misdemeanor. The court orders the violator to go clean the site up and perform community service on top of whatever fine lands. Three offenses inside four years and it becomes a gross misdemeanor carrying up to a year in county jail. If a business is convicted, that conviction is explicit grounds to pull its license to operate in this state.
We're not attorneys and we're not going to tell you what your own exposure looks like if a hauler you hired leaves your couch in a wash. What we can tell you is the question. Where is my load going, and can you name the facility?
Somebody doing this properly answers instantly. You've just asked them to describe their Tuesday. Somebody who doesn't will talk around it.
Reporting illegal dumping in Clark County
If you come across a dump site, Clark County takes reports at (702) 759-0600 or through the Southern Nevada Health District's online complaint form. Nevada law also directs the solid waste authority to offer a $100 reward for information leading to a conviction.
3. Do you get a real number before anything moves?
Volume pricing is the industry standard. You pay for the space your pile takes up in the trailer, not by the hour, which is why a fast crew and a slow one cost you the same. That part is fine. What matters is when the number arrives and what it covers. Ours is published on the site, from $99 for a single item up to $589 for a full load, labor and hauling and dump fees included, and the cost guide walks through how the tiers actually work.
The version to watch for is the soft range on the phone that hardens once your garage is already half in the truck. By then you're negotiating from a bad spot and everybody knows it.
4. Do they clean up, or just load up?
Loading isn't the job. Clearing a garage leaves a floor covered in dust, torn cardboard, and the small forgotten things that were underneath everything else for six years. Whether the crew sweeps before they leave tells you how they think about the work. It's a small thing that costs nothing to ask, and the answer's useful either way.
5. Are they actually local?
National booking platforms will take your Henderson job happily and hand it to whoever picks up. Not automatically bad. But the person quoting you isn't the person showing up, and nobody in that chain has any stake in your street.
Local knowledge is unglamorous and it's the whole job. Knowing the guard shack in Anthem needs the resident to call ahead. Knowing most Seven Hills side gates are too narrow for a hot tub to leave in one piece, so it comes apart in the backyard. Knowing a closed garage in July hits 120 degrees by two in the afternoon, so you book it for the morning or you do it badly.
Look for reviews that name real neighborhoods, and a local number a person actually answers.
The five questions, in order
- 1What is your Nevada business license number?A real company has it ready. A pause here tells you most of what you need.
- 2Are you insured, and for what?Damage to the property, and injury to the crew while they're inside your house.
- 3Where does my load go?You want a named facility, not a shrug. Anything still usable should be headed for donation or recycling, and electronics have their own path entirely.
- 4Does that price include labor, hauling and dump fees?The question that flushes out hidden pricing. An honest answer takes one sentence.
- 5Do you sweep before you go?Yes means the job ends when the space is usable, not when the truck is full.
Our answers
It would be a bit rich to write all that and dodge our own questions. We're licensed in Nevada, number NV20141473896, and insured. We have worked in this city since 2014, starting out as a landscape maintenance company, which is where most of the neighborhood knowledge above came from, usually the hard way.
Loads go to transfer stations and facilities licensed to take them. Furniture and household goods that still have life in them go to local donation partners when those partners will accept them, and we'll tell you honestly when something's too far gone to donate. Metal and appliances get recycled. Pricing is on the site before you call, the full list of what we take is there too, and we sweep the floor before we pull away.
Every line of that is something you can go verify, and we'd rather you did than take our word for it. If you want a number for your pile, ask for a quote or text a photo to (702) 490-9565, and feel free to run the five questions on us while you're at it. You can also just look at jobs we've actually done.
When it's more than the curb can handle
Henderson Junk Removal does the lifting, the carrying and the hauling, from wherever it sits, not just the curb. Upfront pricing from $99, covering labor, hauling and disposal.