Privacy Policy

Who we are

Henderson Junk Solutions (“we,” “us,” or “our”) provides junk removal and hauling services in Henderson, Nevada and the surrounding Las Vegas Valley. This policy explains what information we collect through https://hendersonjunksolutions.com, why we collect it, and what we do with it.

Information you give us

When you request a quote, contact us, or book a job, we collect the information you choose to provide. That typically includes your name, phone number, email address, service address and ZIP code, a description of the items you need removed, access details, an optional gate code, and any photos you attach.

We ask for a gate code only so our crew can reach your property. It is used for that job and is not retained for marketing or shared outside our operation.

Information collected automatically

Like most websites, ours may collect standard technical information through analytics tools — pages visited, approximate location derived from IP address, device and browser type, and how you arrived at the site. This is used to understand which pages are useful and to improve the site.

We may use Google Analytics, Google Tag Manager, Google Ads conversion tracking, and the Meta Pixel. These services set their own cookies and operate under their own privacy policies. You can opt out of Google Analytics using Google's browser add-on, and most browsers let you block or delete cookies in their settings.

How we use your information

• To prepare and send you a quote
• To schedule, perform, and follow up on your job
• To contact you by your preferred method about your request
• To answer questions you send us
• To improve our website and our service
• To meet legal, tax, and insurance obligations

Text messages

If you text us photos or agree to be contacted by text, we'll use your number to reply about your quote and your job. Message and data rates may apply through your carrier. You can stop receiving texts from us at any time by replying STOP or simply telling us.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us operate — for example our website host, email delivery provider, and the scheduling or customer management tools we use to run jobs. Those providers may only use the information to provide their service to us.

We may also disclose information where required by law, or where necessary to protect our rights, our crew's safety, or the safety of others.

Photos you send us

Photos you upload or text are used to estimate and complete your job. We will not publish a photo of your property, your belongings, or a before-and-after of your job on our website, social media, or any advertising without asking you first.

How long we keep it

We keep quote and job records for as long as needed to run the business and meet tax, accounting, and insurance requirements. You can ask us to delete your information and we'll do so unless we're required to keep it.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can opt out of marketing contact at any time. To make any of these requests, email hendersonjunksolutions@gmail.com or call (702) 490-9565.

Nevada residents have the right under state law to opt out of the sale of certain personal information. As noted above, we do not sell personal information — but you may submit a verified request to us using the contact details on this page.

Children

This website is intended for adults arranging services. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy we'll update the date at the top of this page. Material changes will be reflected here rather than communicated individually.

Contact us

Questions about this policy or your information? Reach us at hendersonjunksolutions@gmail.com or (702) 490-9565. See also our Terms of Service.